Overall, the interview process was straightforward and easy. It was the most time-consuming and frustrating take-home project I've ever had to do for a job interview and easily consumed 10 hours of my time (in conjunction with doing my normal 8-5 job). Received a quick email back from the hiring manager several days after applying, which I thought was great turnaround. c) There were cases in each of the seven rounds. Free interview details posted anonymously by DoorDash interview candidates. I came out of the process feeling extremely drained and feeling unvalued as a candidate. You always have that sounding board, so youre never really alone. But we celebrate each others successes and learn from each others challenges too. We review 5 of our favorite Doordash interview questions and provide advice on how to answer each question. Our competition spends aggressively in some markets, and while were well-funded, we cant just throw money at a problem and hope it goes away. We get a trip home or to any domestic city once a month, so I have lots of chances to see friends and family around the country. We dont waste our time being pissed off or bent out of shape, and there are no screaming matches. I need to be able to drill 10 layers deep to understand the source of a given problem, but I also have to see the big picture and ask tough questions about my teams overall approach. All in all, I invested about 10 hours for this case. Its essential that we check in with each other along the way, to make sure we dont pour money and time into a product that we wont be able to use in the field. a) Tell me about a time you had to work with a difficult stakeholder. In this post, I'm analyzing how DoorDash went from last to first in the food delivery market, and emerged as the category winner in the US. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Just completed the same loop in the merchant team. Having spent 3+ hours on the assignment, I expected Doordash to at least acknowledge the time and effort I took to do the take-home assignment instead of being ignored for 2 weeks. Listen as if youre wrong.. Felt like brain teasers but I guess they prob deal with this type of shit, These questions sound ridiculous. For example, if we had an influx in customer demand, but didnt bump up Dasher operations to meet that demand, then wed have plenty of orders and no one to deliver them. Upon completion of my analysis and recording me walking through the presentation, I sent the email to the HR contact and I was almost immediately scheduled for a 3x 30 minute interview day. Were curious too. A lot of what I do relies on other peoples hard work; being a leader at DoorDash means empowering the people on your team to be successful. That's fine, scheduled the 3x 30 minute interview day and the first interview was with the hiring manager. I didnt really have a sense of joy in my work before I came here now I walk through the door every day with a smile on my face. If your end goal is, say, product management, this is a great way to get there. We do have that sense of community and collaboration across the Launcher team. Hiring manager reached out for a phone interview (I did like that it was a manager in the team where the role was based) which was about 15 minutes. Strategy & Operations. Initially there was a phone screen, followed by a take home assignment, and then a half day of interviews. Thats the problem I have with case studies. 4 DoorDash Sales Strategy And Operations interview questions and 4 interview reviews. The coding questions are just leetcode style coding questions. I did a call with a recruiter and then got a case study to submit. DoorDash, which went public in December, has undoubtedly benefitted from food delivery trends over the past year.The company's stock began trading at $182 per share on Dec. 9, 2020, and while it . Cisco, Go to company page Im also looking forward to launching Calgary; adding a new city is always exciting. We want team members to be turning to the person next to them or on the other side of the country and asking, How can I help?. Be the first to find this interview helpful. How do you influence people when you are not their leader? For example, you need to understand how Dashers and merchants can best work together in a certain region, and you also need to understand how a specific merchant can best market DoorDash to their customers. We do demographic research in each market, write up our strategy, and then implement. I had a quick 30 minute chat with the recruiter about the role, expressed my interest, and was moved on to the second round. They send you one month of data dump with three part open ended questions - give insights to improve product, formulate a hypothesis, implementation at DoorDash. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? I interviewed at DoorDash (New York, NY) in May 2022. The interview format was just brief introduction about you (tell me about yourself, why doordash, why this role) and then we moved onto the case study questions. Same format- intro, case study questions Culture, wlb, etc. I did not make it to the next round without any feedback. Followed up twice. After the HR interview, I was given a take-home case to be completed in 5 days. System design is normal. Any tips? Were determined to leave our mark. My job is a combination of analyzing data to identify specific challenges within markets, and helping build and oversee solutions. The first round was that of HR followed by an assignment submission, which I had a lot of fun doing. I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers. Why DoorDash? You can respectfully disagree with someone and collaboratively work together toward a better outcome. Why do you want to work here? Their data challenge took the entire weekend. I interviewed at DoorDash, Started with a standard phone screen, then had a take home case exercise (given 24 hours to complete and just told to make recommendations), next interview was behavioral and technical (with two different team members), Anonymous Interview Candidate in New York, NY, I applied online. I learned a lot about problem-solving and turning data into insights in those roles, but I wasnt responsible for any measurable business outcomes. We work locally in all of DoorDash's regional markets, across all three . Has anyone has a similar experience? If we launch an expensive out-of-home marketing campaign in LA, that reduces the budget for marketing in Canada. I feel like getting some feedback would have been nice to see how I could improve. They couldnt even provide me with a general idea - they both were in very different roles and didnt work together. I interviewed at DoorDash. I invested at least a good 20 hours on this. Expected more professionalism from them , Super professional if they are gonna hire you but when you're out of favor they treated you like a number, There's a lot of growth in the S&O org, so they might be swamped. And I did not find any kind of representation during the process. Not an ex consultant and so unsure if I should prep myself using Case in Point #doordash #interview, Go to company page Which was thought to be an intrigue way of gauging one's attention. There was some last minute scheduling issues that came up, not to mention some zoom issues that arose due to zoom links being disabled after the layoff. Have a first round call with HR soon. Simple and straightforward process overall. But maybe I dodged a bullet. I interviewed at DoorDash (Melbourne) in Jul 2022. In LA, for example, we deal with a unique set of traffic and parking challenges, so were more focused on those issues here than we are in regions where traffic is light. Case Study 2. We have a lot of metrics we can track. At the same time, theres a lot of room to be creative. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? Lmao gotta love when companies have you do a case study. Clearly this is DD way to free consultative work. . Continued growth is key, because it means youve set your team up for success and theyll be equipped to scale up all three sides. Required two calls with a recruiter before meeting with the team. Anonymous Interview Candidate in New York, NY, I applied online. Yet it is critical to note that representation matters. Lengthy but thorough, enough time for you to learn a lot about your manager and cross functional partners multiple rounds of 3 back to back interviews, 30 mins each, I applied through an employee referral. How did you navigate the waters? - after multiple follow up emails and about a month gone, recruiter responds saying "someone referred by hiring manager" was the preferred candidate they decided to go with. Everything went smoothly until the final interview. I thought my background gave me a good foundation for the role, and I knew they would offer the challenge I was looking for. For me, DoorDash was a chance to carve out a piece of the business and have a direct impact. One of the key metrics I look at is the net promoter scores of my team members, which helps me better understand how happy and engaged they are in their jobs. I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. Ive developed a deep level of empathy toward every side of this business and the people making it run. Have a first round call with HR soon. Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples. Anonymous Interview Candidate in Toronto, ON, I applied online. Etc. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? Hey Guys, I have an interview with DoorDash for the Senior Manger, Strategy & Operations role. Leetcode medium to medium-hard level questions. The cases center around a core component of DoorDash's business model. I think it depends on the manager. Please share which team ends at 6pm, Im moving there ASAP, Just dont do it. By 2015, we formalized this feedback model into WeDash. Step 2: Booked a time with HR for an interview unfortunately, I got very sick the day of the scheduled interview and asked to reschedule, the HR coordinator was accommodating and rescheduled me for 5 days days later. Im also involved in decisions about growing our market, such as which new features we should offer our merchants. TELUS, Go to company page Which companies would you recommend looking at for a role like this? What skills you bring? Top worker.". Disappointed in how this was handled after hours of my time (including take home assessment) were spent on this process. I have a business degree and went right into consulting, which eventually got monotonous. Listen as if youre wrong. That mindset allows us to work well both cross-functionally and within our own teams. 2020 - 2021. More than 10 million customers or 40% of DoorDash's active customers have signed up for DashPass. Interesting approach to the interview process. One day that might be recruiting new talent; the next its growth strategy; the day after that its working with top Dashers or merchants, making sure they feel valued. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. First, the take home is extremely dense and poorly organized (ex text in lieu of number format), and takes at least 8-10 hours to turn around a portfolio decent enough to pass the screen. overall, id say unless your desperate don't waste your time interviewing here. the analytics interview is easy, you can find it online. Tell me about a time when (ie, someone disagreed with you) Step 1: Received an email inviting me to a 15mins interview 2 weeks after applying/being referred. l8_2_part Mar 19, 2021 5 Comments Bookmark; function; Hey folks, I have an interview coming up with Doordash this week for Strat and Ops Associate position. We also pick the brains of any Launchers who visit our office. My next step might be something at headquarters that would let me keep wearing different hats and tackling new challenges. Past experiences, cross-team management and strengths and weaknesses. Check out the recap below. Act like an owner is a core value at DoorDash, and we definitely live that. He wasnt too interested in hearing experience outside the case study. Deloitte, Go to company page We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is . time between order and driver pickup is . Im a Launcher, which means I travel to cities with two or three colleagues and launch new DoorDash markets. Very time-consuming process. Map out E2E order journey with KPIs and measures to improve etc. How do you improve performance at an underperforming site? Time you worked through a different problem in excel. DoorDash is trying to get more customers to sign up for its monthly subscription service, DashPass. Thanks. Anonymous Interview Candidate in New York, NY, I applied online. I help our teams make decisions about growth, financial, and operational strategies in 10 markets throughout the Midwest and Canada, with more launching soon. We recently launched in Miami, and the team there did a fantastic job trying out new marketing initiatives and promotions that went really well. Tell me about a time when you demonstrated leadership. I interviewed at DoorDash (Toronto, ON), Simply disappointing experience This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I really just wanted to build things from scratch. Consultant, Go to company page Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? Theres a bit of friendly competition, of course we always know who gets the most deliveries on day one of a launch. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? He asked one question. I interviewed at DoorDash (San Francisco, CA) in Jun 2022, Reached out to in about 1 week. I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers.Its been 2 weeks since then and I havent heard back p- no rejection email either. Have a first round call with HR soon. or generally what the interview rounds look like? I applied online. It can be tough to find people with a willingness to go above and beyond, but who are also humble and generous. Simple mini cases My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. Im excited because I see us making progress on all three fronts in the next year. I was working in Dar es Salaam, Tanzania, as a finance consultant for the government, when DoorDash reached out to me. Is it possible to switch into this as a software engineer/SRE with 5 years of experience? Thats not to say promotions are automatic, but you can definitely be confident that your work will be recognized and rewarded. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? On this call I was told I will receive a Data analysis test which I needed to complete in 48 hours. Requires multiple case studies and a take home assessment. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Anonymous Interview Candidate in Chicago, IL, I applied online. Dealing with ambiguity, using data who and what to target to grow sales. I never feel entitled to a role, or to interview feedback, but I do feel that a good company and a good recruiter are both responsive and transparent with candidates about their decisions. By 2015, we formalized this feedback model into WeDash. Im also tracking growth and making sure we hit our numbers. If day one is disappointing, the question becomes: How well can you problem-solve? Doordash interview process for New Grad was one online test that had 2 medium level questions. Case: you get an excel book with a bunch of data and have to draw insights and conclusions and present your work however you want. I interviewed at DoorDash in Aug 2022. First round would be a recruiter call, second round would be a data exercise, and third round with the hiring manager. Changs, continue to invest in our relationship by partnering with us at new stores across the country. Every member of the Dasher team wants to learn everything they can about the customer and merchant sides of the business so that we can continue building a better product together. I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. Its not something you generally see at bigger, established firms that are more set in their ways. I interviewed at DoorDash (San Francisco, CA). Extract the analytics and interpret the data. Strategic Partner Manager Career. Describe your 5 strengths that you would list. - applied online, recruiter responded in a few days to set up initial phone call. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). They can name all the rock star Dashers and bestselling merchants. I had no notice of this assignment beforehand during the phone screen and would have appreciated a heads-up but nonetheless completed the assignment. Overall, it was a bad experience. Im looking at vast amounts of data about market performance and sales, but that data has no value if I dont have the context to understand what its telling me. I interviewed at DoorDash in Jan 2022. I did not hear back from DoorDash for over 3 weeks. Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. Process: 1 HR Recruiter screen, 1 take home analytics case, 1 30 minute behavioural interview, 1 30 minute case study analysis, and 2 more 30 minute behavioural interview with senior managers Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. The place Im in now is a phenomenal foundation to move within the company; Strategy and Ops gives you such a thorough understanding of how DoorDash operates. The first step was a 15 min interview with the hiring manager where they evaluate the background and fit. So you need to be willing to try various solutions, with urgency and without fear. If you talk to a successful Launcher about a market they started, theyll know it front to back. Not the greatest interview experience. With all these partnerships, products, and new opportunities ahead of us, were ready for the next act. Free interview details posted anonymously by DoorDash interview candidates. Were also testing services like alcohol delivery; we just signed a deal with a national retailer, BevMo. Im a Regional General Manager based out of our Midwest hub in Chicago. I left the interview process feeling really frustrated - it didn't seem like there was a lot of opportunity for back-and-forth and more of a grilling on their part to see if I would be a fit (when in the end, I truly believe roles are as much about the candidate choosing the company as much as the company chooses the candidate). Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples. Recruiter call, 2x 30 min interviews with hiring manager. Process: 1 HR Recruiter screen, 1 take home analytics case, 1 30 minute behavioural interview, 1 30 minute case study analysis, and 2 more 30 minute behavioural interview with senior managers But you definitely form bonds with your teammates. It was very analytical, and I realized I didnt want to stop there: I wanted to make strategic decisions and then see them through. Intro Call: Im also teaching them to be leaders themselves. But the cool thing is, there may come a time when other regions are trying to address similar problems, and they wont have to reinvent the wheel. At the end, said I had done really well and he was going to set up a second interview with hiring manager; then ghosted Given the scale of our key partners, this team is a critical piece of DoorDash's growth and success in every market in which we operate. Inclusive LeadershipThanks in advance for the help#doordash #interview #doordashinterview #operations #ops #product#tech #pm #strategy, Go to company page Idk what salaries are tbh, should ask the recruiter. We also work with Business Operations to look at the bigger-picture data beyond our own team, and with Engineering to help them improve the product. Strategic Partnerships sits within the Enterprise Team and is responsible for the strategic vision, acquisition, management and growth of DoorDash's partnerships with many of the world's largest restaurant groups. You'll have the opportunity to blaze a new path for industry-defining work, and the satisfaction of achieving goals you set for yourself. I am all about growing industries and also having to find the right fit for the right person but this all seemed like a big waste of time especially because they never received my resume, no one asked me about my experience, and they couldnt tell me even what department the role would be in and what that department did. Wolt was founded in 2014 and joined forces with DoorDash in 2022. Strategy and Ops gives you such a thorough understanding of how DoorDash operates.. Hr phone call then coding session then virtual onsite. Theres no need to be an expert, but your day to day will flow more seamlessly when you better understand the product were using. Most of them were nice and asked relevant questions. Overall, I made it to the last round and received an email saying I wasn't a good fit with no feedback which was surprising because I actually felt i was underqualified for the position and wanted to ask them to consider me for a manager role LOL But this lack of diversity was certainly a factor in that decision making. Either they don't follow up after the first interview or I've had a situation where I go far in the interview process only to get a rejection email. Culture, wlb, etc. Check out the recap below. Ive also learned to look at every conversation from the other side. Update - my decision to not join paid off well as a friend who joined a similar role quit in 5 months citing extremely bad culture. Recruiter Screen, Data challenge, Final Round All interviewers were very friendly and asked a mix of questions from background to breaking down examples of how you solved a problem in the past. Are deliveries being made on time? Create a presentation from data they provided. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. On the plus side, recruiter was very candid about comp ranges. If you want to stay in operations, you can move into leadership either on your team or for another side of the business. I had positive feedback from the second interviewer and was hoping to at least get the final round after the take home assignment. How efficient is a given Dasher, and are we paying them accordingly? Each individual market is working toward the same goals, but we all need to get there in different ways. If you're looking for a place that will define your career and help you . Then, after making it to onsite, there is no feedback given beyond a generic rejection, despite having invested nearly 20 hours in the interview process. In this instance, I asked for feedback and they said they are not allowed to give it which I find unprofessional. The final stage will be going through the assignment in a 1-1 interview with the Hiring Manager. I reached out to the recruiter to guide me through the process. . At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. Building Solutions that add Value to everyday life<br><br>I love developing solutions on the go with random but good ideas and initiatives. How WeDash became the flagship employee program for DoorDash. I interviewed at DoorDash (Toronto, ON). TELUS WBcX53. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. I followed up some questions, but the recruiter never responded to me (till date hasn't). I applied through a recruiter. Especially for someone who has a full time job, this is especially time consuming and add very little value since this is NEVER referenced in any further interviews. My second interviewer was really very nice. Glassdoor users rated their interview experience at DoorDash as 36.0% positive with a difficulty rating score of 2.70 out of 5 (where 5 is the highest level of difficulty). The recruiting team was very professional and communicative and I learned I did not receive an offer through a phone call/voicemail (which was nice and seems more personal than just a standard rejection email). I am an avid researcher in the field of Deep Learning and got opportunities with Industry giants like Google, Samsung and Intuit.<br><br>I am . Culture, wlb, etc. Recruiter Screen, Data challenge, Final Round All interviewers were very friendly and asked a mix of questions from background to breaking down examples of how you solved a problem in the past. I interviewed at DoorDash (Toronto, ON) in May 2022. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. CPCC, Professional Co-Active Coach. Any tips on what to expect from the Strategy & Ops interviews? It also seemed strange that I didn't get to speak to the hiring manager until the very end and even then, due to the focus on the case studies, got very little info about him/the role. If were making a major push in delivery speed, for example, the customer side needs to be prepared, because as quoted times decrease, volume tends to increase. When you join our team, you join our dream: to grow and empower local economies. Strategy & Operations (S&O) is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. , Go to company page which companies would you recommend looking at for a Strategy Operations. To dive deep into specific examples didnt work together, Tanzania, as a finance consultant for the government when... About growing our market, such as which new features we should our! I interviewed at DoorDash have experience with recruiting for a Strategy and Ops gives you such a thorough of! Launcher, which i find unprofessional work with a recruiter before meeting with the hiring manager days. Is working toward the same time, theres a bit of friendly,... Dont waste our time being pissed off or bent out of our Midwest hub in Chicago,,. 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